Terms & Conditions

1. Introduction

Welcome to Giftwrpd. These terms and conditions govern your use of our website and the purchase of our products. By placing an order, you agree to be bound by these terms.

2. Products and Services

We offer curated luxury gift boxes and related gifting products. Product descriptions and images are provided for guidance, and we strive to ensure accuracy. Actual products may vary slightly from images shown from time to time.

3. Pricing and Payment

All prices are displayed in GBP and include VAT where applicable. We accept payment via major credit and debit cards and other payment methods as displayed at checkout. Payment is required in full at the time of ordering.

4. Orders and Availability

All orders are subject to acceptance and product availability. We reserve the right to decline or cancel orders in exceptional circumstances. You will be notified promptly if this occurs.

5. Delivery

Delivery terms are set out in our Shipping & Delivery page. We aim to deliver within the stated timeframes, but delays may occasionally occur due to circumstances beyond our control.

6. Returns and Refunds

Our returns policy is detailed on our Returns & Refunds page. You have 14 days from receipt to return eligible items. Please note that certain items may be non-returnable as specified in our returns policy.

7. Liability

Our liability is limited to the maximum extent permitted by UK law. We are not liable for indirect or consequential losses arising from your use of our products or website.

8. Privacy

Your privacy is important to us. Please see our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website following changes constitutes acceptance of the revised terms.

Last updated: January 2026

If you have any questions about these terms, please contact us.